Privacy Policy
This Privacy Policy (“Policy”) describes how Aurashie (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards personal information when you access or use our website, engage in transactions, or interact with our services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of personal information for the purpose of providing and improving our Services:
a. Identification Information: Name, email address, phone number.
b. Order & Delivery Information: Billing address, shipping address, and order details.
c. Payment Information: Payment details processed securely through Cashfree. We do not store full card or bank details on our servers.
d. Technical & Usage Information: IP address, device information, browser type, access logs, and cookies used for functionality, analytics, and performance.
2. Use of Information
We may use the information collected for the following lawful purposes:
a. To process, manage, and fulfil orders.
b. To facilitate secure payment processing through Cashfree.
c. To provide order updates, communication, and customer support.
d. To improve, maintain, and monitor website performance and user experience.
e. To comply with legal and regulatory requirements.
f. To send marketing or promotional communication when explicit consent is provided.
3. Payment Processing
All online payments are processed through Cashfree, a secure third-party payment gateway. Cashfree may collect financial information necessary for processing payments. Such information is encrypted and handled in accordance with Cashfree’s privacy and security standards. Aurashie does not store or retain customers’ sensitive financial information.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to support essential website functions, enhance user experience, and conduct analytics. Users may disable cookies through their browser settings; however, certain features of the website may become unavailable if cookies are disabled.
5. Disclosure of Information
We do not sell, trade, or rent personal information. We may disclose personal information to the following categories of recipients:
a. Logistics and delivery partners for fulfilment of orders.
b. Cashfree for secure payment processing.
c. Service providers and contractors who support website hosting, analytics, or technical operations.
All third parties are contractually obligated to handle personal information in accordance with applicable privacy laws and use it solely for the purposes for which it is shared.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect information, no method of electronic transmission or storage is completely secure.
7. Your Rights
Subject to applicable laws, you may have the right to:
a. Access, review, or request a copy of your personal information;
b. Request correction or deletion of your information;
c. Withdraw consent for marketing communications;
d. Request clarification regarding how your data is processed.
You may exercise these rights by contacting us at the address provided below.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will take appropriate steps to delete such information.
9. Changes to This Policy
We reserve the right to update, amend, or modify this Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our Services following such changes constitutes acceptance of the revised Policy.
10. Contact Information
For questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Email: aurashie@gmail.com
